Established in 2022, SoFi is a platform that makes banking more convenient online to cater to clients who search for good rates on their savings and checking account. Moreover, SoFi levels up its service by not charging additional fees such as monthly fees. Customers may also enjoy a no-charge overdraft fee in covering their payments. These are just a gist of the reasons why SoFi has received high appraisals from their customers.
Meanwhile, the annual percentage yield (APY) differs on the type of account that you have, so it’s perfect for those who seek high-interest rates and at the same time, those who are lazy enough to go out and go to the bank.
How is SoFi Better than Other Traditional Banks?
No overdraft fees are assessed by SoFi. Customers who receive $1,000 or more in direct deposits each month are eligible to choose to use overdraft support services. Their overdraft support works by transferring the money from a customer’s savings account to pay the transaction they have made if their checking balance is insufficient.
Those who have made debit card transactions and were covered by SoFi’s overdraft protection may be eligible to borrow up to $50 from the platform to pay for their purchase. Meanwhile, transactions by customers who are not supported by SoFi’s overdraft coverage will not be processed if they would cause an overdraft.
SoFi customers have access to over 55,000 ATMs nationwide to make cash withdrawals at no charge thanks to its affiliation with the Allpoint ATM network. Customers must go to a Green Dot retail outlet if they wish to deposit cash, and for each deposit, Green Dot levies a charge of up to $4.95.
Banking Services Offered by SoFi
SoFi lets you manage your accounts more easily by having both your savings and checking accounts combined. However, you may choose to start a direct deposit which lets your money earn interest. The annual percentage yield (APY) varies on which type of account such that an APY of 3.75% could be earned on your savings account and checking accounts with direct deposit may obtain 2.50% APY. On the other hand, you will receive 1.20% on all accounts if you don’t have direct deposit.
The online-banking platform offers more than having a higher APY. Customers who signed up for direct deposit could have their paychecks in their accounts two days earlier. High APY and early direct deposit can both be acquired by having no minimum amount requirement. But for overdraft, customers will need to have a direct deposit of a minimum of $1,000 per month to be eligible.
SoFi has also introduced a banking feature for savings accounts called Vaults. This feature functions as a subaccount to store your money for various savings purposes. Having multiple Vaults could also have an upgrade to an automatic savings program called Roundups. This savings program enables customers to round up the numbers on their debit card purchases and transfer the difference into the customer’s chosen savings Vault.
Accessibility
SoFi’s mobile app is available on Apple App Store and Google Play Store. Their app has gained high customer star ratings on both platforms, which says a lot about their reputation as a financial institution.
Customer Support
SoFi is a financial and banking services provider that only operates online. There are many ways to contact Sofi’s customer care despite being an online bank. You may contact them via their 24/7 phone support, get a quick response from their responsive Twitter account for customer queries and complaints, chat with a virtual assistant on their site, or refer to their comprehensive FAQ section which can be found on their website.
Bottom line
In 2022, SoFi, a financial services company and brokerage, successfully obtained its bank charter and introduced a blended checking and savings account. This account presents competitive interest rates, exemption from monthly fees, and a robust overdraft protection program at no cost to eligible customers. It is worth noting that the checking and savings portions of the account are treated as distinct entities and may accrue varying Annual Percentage Yields (APYs).
Despite the correlation between the company’s customer complaints and its asset size, SoFi has received favorable evaluations.
Individuals seeking to earn lucrative interest rates and are open to availing themselves of remote customer service, instead of visiting brick-and-mortar bank branches, may find this account option appealing.